We provide administrative, protocol and technical support services from the moment the very idea of creating a project was born and until its completion (closure, sale or transfer to heirs). Services can be provided on a one-time basis or as part of an integrated support
We help startups and private entrepreneurs, we provide support to companies that manage private wealth (family offices), clinics, hotels, law offices and legal consultations, regional and federal agencies, creative unions and associations
OUR TASK
Provide professional support to those who want to make this world a better and kinder place; those who are oriented
for the needs of people, the principles of morality and ethics,
who promotes talented
ideas and thinks broadly,
bold and non-trivial,
who wants to build,
to create and develop,
without fixation on the thesis about momentary personal enrichment "here and now"
OUR VISION
We put the principles of responsibility, experience and high professionalism at the forefront. We are sure that amateurism, superficiality and simplicity should not become the norm. We are deeply convinced that such "insignificant" moments as the impeccably correct design (stylistically, grammatically, etc.) of any document - from an information note to a contract, a competently and elegantly presented thought of a press release,
shouldn't go to the tenth
in order of importance the plan, because
all these details together give a general idea of the person,
his company, general level
development, education
and culture
OUR GOAL
Become your permanent advisor, consultant and assistant (corporate and / or private), to whom you can turn 24/7, being sure that the task will be solved. And, if we do not undertake the work ourselves (due to the lack of relevant qualifications or experience), we will be happy to provide recommendations regarding a highly qualified specialized specialist whom we have personally encountered from previous work experience - both in Russia and abroad.
its limits
The interests of our clients are directly our interests.
Before taking those
or other actions, we
as carefully as possible
analyze and study, and
we always try to offer some of the best options
for comparison
Want to know more about us?
See our Code of Ethics
See our Presentation
Want to know more about us?
See our Code of Ethics
See our Presentation
We are proud of our business
criteria, human
qualities and ethical standards.
The people we work with
remain our friends
INVESTMENT RELATIONS
and internationalization
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Market research
(description of the main trends, study of surrogates and analogues, study of the price situation in the market and the level of competition) -
SWOT analysis
(strengths and weaknesses versus market opportunities and threats) -
Formation of a list of investment ideas that meet development goals, incl. in cooperation with the largest private and state-owned companies of the Russian Federation
Structuring projects taking into account the interests of all key stakeholders -
Legal support of transactions in preparation for the implementation of investment projects, incl. signing of agreements to protect and promote investment
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Preparation of presentations, accompanying calculations and analytical reports
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Desk research and work with databases
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Attracting investors for the implementation of projects on the territory
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Support for the launch and operation of development structures at the municipal level (project offices, development agencies, etc.)
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Formation of projects of normative legal acts necessary for the implementation of the developed programs and strategies for the development of the region, territory
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Coordination of the work of working groups with regional and municipal authorities to resolve various issues and support the process of project implementation "on the ground"
Internationalization is the spread, expansion of the process, scope of activity beyond one state, region, involving a wide range of participants in it
FRANCHISING
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Development of the franchise network
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Selection and assessment of potential
points of locations -
Strategic planning for brand / network scaling
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Preparation of events
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Promotion and alignment
advertising channels -
Formation of partner loyalty to the network, brand reputation management
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Market analysis of the target audience and potential franchisee partners
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Analysis of the competitive environment
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Search, attraction and construction of long-term relationships with partners and clients (negotiations and preparation of contract documentation)
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Franchisee development and support
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Setting tasks, monitoring performance, analyzing efficiency, document flow
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Regulation of business processes
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Formation of the administrative apparatus for network support
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And analytical reporting
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Concretizing the value of the project, forming the logic and plan of the project (defining goals and objectives, scheduling work)
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Determination of the optimal composition of the project team
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Ensuring the fulfillment of the assigned tasks within the planned time frame
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Control of the budget list, application of measures to eliminate the risks of exceeding the budget
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Project reporting
-
Deep immersion in the specifics of the project and control of the content of the materials
Franchising is a mixed form of large and small business in which large corporations (franchisors) enter into an agreement with small firms for the right to act on behalf of the franchisor
PURCHASE & REGISTRATION
Intellectual property
-
Selection of potential companies
for sale, purchase and / or merger -
State registration
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Negotiations and meetings on your behalf with representatives of government agencies and partners
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Documentation support / documentary support transaction procedures
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Organization of searches for trademarks (TK)
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Preparation of opinions on protectability
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Preparation of applications for registration of technical specifications
Intellectual property (IP) record keeping -
Preparation and support of the procedure for registering agreements (license agreements, franchising, etc.)
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Maintenance of IP objects after registration of rights (claim work, filing applications / objections / complaints)
BANKING SERVICES
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Communication with financial international institutions from Your name in a foreign language (with a permanent copy of your email address in the correspondence)
-
Information and reference support
(for non-confidential data) -
Comparative analysis of banking services in Russia and abroad
-
Communication with your account manager
-
Work in the "Client-Bank" system
(transfer of orders for making payments from separate bank accounts, control of payment documents for their compliance with the accompanying contract and making payments) -
Verification of documents confirming the validity of payments
-
Control over the actual execution of the terms of contracts
FEA, LOGISTICS and TRANSPORT
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Organization of B2B meetings
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Analysis of the export market, collecting information about potential contractors, setting up communication and informing about the service
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Telephone negotiations with heads and representatives of foreign companies, search for foreign buyers for Russian exporting companies and building communications
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Regular reporting on negotiations, meetings
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Business correspondence (in foreign language)
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Preparation, organization and moderation of online negotiations between domestic manufacturers and potential customers abroad
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Foreign trade contacts
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Transport and logistics
support of foreign economic activity -
Organization of procurement of services for foreign economic activity
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Coordination and control of the work of personal transport personnel
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Moving issues (organization of assembly and packaging, drawing up an inventory, delivery and unloading)
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Organization of purchase
new car for legal entities / diplomatic missions -
Courier services (solution of complex special cases when international TCs are not accepted)
-
Organization of transfers
-
Insurance issues
REAL ESTATE ISSUES
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Selection of potential tenants / landlords | preview / show rooms
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Comprehensive property management related to the ongoing maintenance of the property (renovation, decoration - furnishing - and / or a complete design project)
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Organization of timely payment of utility bills, Internet providers, etc.
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Continuous communication with tenants / landlords on your behalf
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Coordination and control of work
domestic staff -
Organization of complex (general) or one-time cleaning of the premises / territory
-
Insurance issues
-
Search for potential investment properties in commercial real estate
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Request and receipt of necessary extracts on real estate objects
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Organization of the analysis of pledges and encumbrances, coordination of the analysis of court cases within the framework of which property is sold (in order to identify relationships and violations)
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Preparation of presentations, analytical opinions and reports
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Object search
TENDERS and AUCTIONS
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Monitoring multiple sources of information in order to identify trading procedures that are relevant to the topic of the company
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Collection and analysis of other profile information
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Documentary support (preparation of data for participation in tenders, open competitive bidding, electronic auctions)
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Diplomatic correspondence
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Negotiating with organizers of tenders and auctions
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Submission of clarifications on documentation (control of paperwork)
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Maintenance of contractual relations, preparation of commercial proposals and technical documentation, issues of their approval
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Work with government and commercial sites
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Claim work
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Reporting on the results of tenders, analytics on competitors
MANAGEMENT
Project management from the stage of pre-project preparation to the delivery of equipment to the customer ( management of daily operational activities, setting tasks andorganizing effective methods of quality control and timeliness of design decisions)
Preparation of analytical and statistical materials on the implementation of the project, as well as other information on project activities
Building effective interaction with project participants and other target groups within the competence, including with foreign partners (telephone conversations, official correspondence)
Development and implementation of measures to improve project performance
Participation in the organization of events within the framework of projects (forums, meetings, round tables, conferences, seminars and other events)
Organization and management of issues of general office work
Preparation of draft letters, contracts, organizational and administrative documentation, requests, commercial proposals (KP), etc.
Editorial and proofreading
(checking the literacy of newsletters, presentations, public materials (including the website); checking texts in the process of layout of various materials, interaction with administrators
sites for organizing corrections)Development of guidelines for documentation support and unification of forms of documents that are used in the activities of the organization | further control of compliance with design standards
Interaction with internal divisions and third-party organizations on documentation support
Consultation on working with documents
Full format business / diplomatic correspondence
(Russian / English / Spanish)Written translations (Russian / English / Spanish)
Development / execution of contract and technical documentation
Preparation of materials and documents for meetings and conferences
Business Correspondence (Russian / English / Spanish)
Working with contracts
Formation and maintenance of a register under concluded contracts
Preparation of presentations and reporting
Conducting business correspondence with executive authorities of various levels
DESIGN | REGISTRATIONInfographics and analytical data visualization
Layout and design
Business
activity
& MICE
Planning an event, drawing up a program, defining a target audience and segment
Informing participants, choosing communications, sending invitations, newsletters, publishing them in the media, advertising in social networks (creating thematic / event profiles and websites, including with the function of online registration of participants)
Selection, rental and design of a suitable location, site, premises, pavilion, gallery, hall (including technical equipment)
Catering (coffee break, final buffet, catering)
Transport, visa, insurance services
Development and production of thematic decor, photo zones, unique attributes, printed materials, handouts
Accommodation of participants in hotels
Cultural program - excursions, concert performances
Event monitoring, final analysis
Business tourism
Conducting presentations in Moscow at any level
(development of the program, determination of the date of the event, drawing up a list of guests with the distribution of invitations, determining the method of conducting, taking into account the specifics of the business, preparing name cards for guests)
In the meantime, there is no need to worry about it. ”
MICE - meetings, conferences, exhibitions, events, trips: motivational / stimulating / incentive - for employees, partners, clients
Protocol issues
and diplomacy
The purpose of the diplomatic protocol is to provide the means and norms for the business protocol, image and corporate rules of the Company, contacts with foreign partners, representative visits and events on the territory of the Russian Federation and abroad. In working with foreign partners, we proceed from the main provisions of Russian protocol practice, international standards, norms adopted in the diplomatic and business protocols of foreign states
_________
A business protocol, like a diplomatic protocol, regulates the procedure for holding business meetings, negotiations and conversations, receiving delegations, signing contracts and agreements, conducting business correspondence, organizing entertainment events, etc. It also includes the need to comply with the requirements of business ethics, which determines and regulates the external side of business contacts.
Preparation of programs, administration and resource support of offsite and internal events of top officials of business and government
Communication and logistic work with delegations (guests)
Legal regime of stay of foreign citizens on the territory of the Russian Federation
Legal regime for Russian citizens to travel abroad
Protocol of reception and organization of visits of delegations of foreign partners
Protocol of business meetings and negotiations
Participation in official and working meetings and negotiations
Drawing up meeting minutes
(fixing and controlling the timing of the execution of orders)Accommodation rules at the negotiating table
Rules for organizing a coffee break
Development and organization of cultural programs
Preparation and organization of multilateral visits, political negotiations and consultations, preparation of relevant materials
Documentary support
Organization of diplomatic (business) meetings and negotiations
Conducting diplomatic (musical) correspondence
Organization and maintenance of a calendar of your memorable dates
colleagues, partners, clientsPreparation of festive events
Writing / formatting congratulations (business and personal - for transmission by courier, express mail, via social networks and media)
Selection and organization of purchase and delivery of rare gifts
(based on the analysis of the hobbies of birthday people - open and insider / official information)Ensuring the business reputation of the Company and the image of its employees in working with foreign and Russian business partners
Ensuring and adhering to all the necessary rules of the business protocol when conducting business and entertainment events
Get information about events abroad in advance
Establishing and maintaining contacts with the protocol services of the receiving party
Protocol support of foreign contacts of the Company of an appropriate representative level, sent by delegations of the Company in accordance with the rules of business protocol
Organization and preparation of business visits for top officials of the Company
Systematization and updating of information on international protocol standards in demand in the activities of the Company
Preparation and organizational and protocol support of representative events of the Company
Protocol accompaniment of visits and receptions of delegations
Monitoring compliance with protocol norms and standards in business correspondence
Maintaining the protocol dossier
Preparation of draft documents and relevant orders for the organizational and protocol support of visits and receptions
Development of programs for the stay of guests of the company and its coordination with the relevant authorities
Implementation of the protocol support of the main activities provided for by the strategic plans of the Company
Maintaining a dossier on the stay of invited persons in the Company
Reception of advanced and preparatory groups, work on the issues of protocol support of visits and receptions
Monitoring the fulfillment of the obligations of the parties participating in the entertainment events and making, if necessary, proposals for changes and additions to the event program
Preparation of drafts of regulatory and administrative documents (editing, execution and release) of the leadership of the local government, letters, certificates, their coordination with structural divisions
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The presence of established contacts in the media (in Russia and abroad)
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Speechwriting - Speech writing
(within the specified theme and style of the event) -
Copywriting - writing text for advertising / other forms of marketing
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Interaction with the media in political campaigns
-
Public relations
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Relations with authorities (no lobbying)
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Preparation and control of holding press conferences, round tables
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Subsequent preparation of information and analytical notes
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Organization of a press tour - to attract journalists to the enterprise in order to get acquainted with the business on the spot, with the products and
production technology -
Press lunch - a meeting in a relaxed atmosphere (tastings, coffee breaks, breakfast). This format is an excellent opportunity to establish trusting relationships with journalists, raise the company's image and strengthen profile contacts.
-
Press briefing - when it is necessary to give specific information on the promoted product (a large number of press representatives are invited, short questions are asked (1-2 on the topic)
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Organization from zero and remote coordination of the work of the editorial office of the periodical
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Selection of printing houses in Russia and abroad and organization of circulation
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Logistics and distribution issues
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Barter advertising and payment issues
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Layout and work with photobanks
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Development of the company's PR strategy, organization of external and internal communications
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Maintaining contacts with the media, preparation, distribution and control over the publication of information
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Initiation of positive publications in print and online media
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Tracking professional conferences and organizing participation in them (in Russia and abroad)
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Preparation and distribution of press releases
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Organization of a pool of journalists
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Mailings and work with the pool
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Search for information
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Media base in Russia and abroad
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Press reviews (daily / weekly / monthly)
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The whole range of services related to the selection, systematization and analysis of information from Russian and international media
-
Creation of content for news, information and advertising articles, website, annual report, etc. (Russian / English / Spanish / Polish)
Speechwriting,
press
& PR
MARKETING and ADVERTISING
ATL & BTL | Above & Below the line
Above the line | Over the line - includes everything related to conservative advertising media, the price of services of which does not depend on the size of the applied enterprise
-
Advertising and creative in Digital
-
Social media and
reputation management through the media -
Promotion (placement) through Russian and international marketplaces
-
Outdoor advertising
Below the line | Below the line - includes those types of product promotion that were not included in the first group. It is considered that the complex of BTL events increases the prestige of the company:
-
Hidden advertising (sponsorship, patronage, social projects, etc.)
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Creation of direct contact of the company with future and current customers through direct mailing - Internet, etc.
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Holding bright events (tasting, lottery, etc.)
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Distribution of promotional materials at points that stimulate sales
Additional support:
BRANDING & DESIGN
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Graphic design
(style and logo design, layout, information content, organization of circulation : booklets, catalogs, periodicals, books, posters, calendars, packaging, labels) -
Preparation of project presentations
-
Web design
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Development, content and maintenance of sites for projects
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Off-season preparation of trademark development concepts
-
Market analysis, research
-
Tracking pricing policy and demand for brands of competitors, determining the position of the product relative to similar or similar products
-
Development of concepts, ideas and design plans:
- exhibition stands
- points of sale
- internal private premises
- commercial premises
- festive events
- points of official performances -
Calculation and drawing up of statements
-
Coordination of production execution
-
Search, selection of the best design solutions based on the inventory - own and / or third party
(incl.finishing products and accessories) -
Organization of payment, delivery and placement / installation issues on site
REPRESENTATION OF INTERESTS
and escort
-
Preparation of a power of attorney to represent interests
-
Representing the interests of the company in relations with clients, state-owned companies and partners on all issues within the scope of authority
-
Collection of information and formation of a database for submission at the place of demand
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Support (documentation and attendance) of projects, transactions, negotiations, business meetings and internal meetings
-
Execution / initiation of other actions (instructions) within the interests of the project and the powers granted
SALE and MERGER
Mergers and acquisitions
Coordination and all possible assistance in the work on investment / pre-sale preparation of the Business
(including the involvement of top-level international experts)Formation of a list of potential buyers
Establishing primary contacts with potential buyers
Preparing the text of the NDA (confidentiality agreement) with buyers and organizing its signing
Negotiating and collecting / receiving offers from buyers
Preparation for signing LOI (agreement of intent, letter of intent, letter of intent, letter of commitment)
Due Diligence (business verification by the buyer)
Agreeing on the final terms of the deal
Coordination and servicing of the signing of an agreement, carrying out mutual settlements and closing a deal
Personal
tasks
Сoncierge
& Backoffice
-
Organization of negotiations, external and internal meetings
-
Calendar keeping and reminders
-
Business Correspondence (English, Spanish, Polish)
-
Telephone conversations
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Providing information of interest in any area of life / about various goods and services
-
Reservation of goods / services
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Payment and / or delivery of goods
-
Courier and logistics services
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Onsite orientation
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Search, selection or complex development of services (training for adults and selection of universities for children, sports and health, services for pets, organization of conferences , weddings, birthday parties, corporate trips to nature, cultural programs for receptions of business partners ; landscape work and design interior )
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Rare and complex assignments (search and delivery to Moscow of a wallet lost at London airport, prompt receipt of landing permission and development of an alternative private aircraft reception area, etc.)
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Finding contacts and maintaining a database
-
Assistance in organizing office work
-
Organization of online interaction with partners
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Maintaining an information base (contacts, birthdays of business partners, clients and personal)
-
Assistance in renting office equipment
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Household help (cleaning, plumbing and plumbing, etc.)
-
Assistance in the selection (purchase and rental) of office equipment
-
Consulting on Business Conduct and Procedures
-
Assistance in recovering lost documents
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Request for documentation in government agencies
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Sending urgent messages to relatives, partners, colleagues
-
Taxi and personal transport (purchase, road repair, evacuation)
TRAVEL SUPPORT and TOURISM
Organization and coordination of activities related to the registration of travel documents
Organization and coordination of the trip
Timetable for various types of transport, selection of connecting flights, reservation and redemption of tickets
Organization of car rental, informing about the classes of cars offered for rental
Information about hotels, booking rooms in hotels in the specified price range, in the desired area
The list of documents for obtaining a visa, foreign passport, etc.
Information about catering organizations, table reservations
Information about events of different directions (sports, cultural, entertainment, health), purchase of tickets
Selection of tourist excursions
(for specific dates, time, budget)Information for organizing celebrations, events (entertainment programs, selection of premises, hosts, etc.)
List of required vaccinations for travel abroad
ZOLD (Hall of Officials and Delegations), VIP-, business lounges and Fast track at the airports of the world (fast passage of customs, passport and sanitary control, check-in for a flight without a queue)
Meeting and seeing off
Identification of possible tourism projects for their implementation in the specified territory, organization of the development of a business plan and financial model
Attracting partners for the implementation of tourism projects
Development of concepts, programs and strategies for the development of the tourism industry in the region, territory and implementation support
Preparation of the necessary documents for obtaining federal and regional support measures, including under the federal target program "Development of domestic and inbound tourism in the Russian Federation", within the framework of the SEZ status, PIP status, etc.
Supporting the application process and obtaining federal and regional support measures
REPORTING
-
Consolidation of project reporting into summary information
-
Development of reporting forms and presentation materials for projects in accordance with the stage of implementation
-
Organization of an effective process for collecting reporting data from related areas of project teams
-
Timely consolidation of information and preparation of regular and irregular reporting data on projects (weekly, monthly reports, contractor report, reports for meetings, etc.)
-
Preparation of presentation materials for meetings
-
Monitoring the execution of orders, tracking status and providing up-to-date information on projects
-
Point studies and the formation of analytical reports
-
Comparative analysis of offers according to specified parameters (price, rating, location, quantitative indicators, etc.)
-
Acceptance and transfer of working documentation (work with the customer, sub-designers, construction contractors, couriers)
-
Incoming control of the received documentation (checking the completeness and correctness of execution)
-
Entering the received documentation in the registers and updating the information on the status of the documentation in the register
-
Keeping registers in electronic databases and downloading registers / reports from databases
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Organization and maintenance of paper and electronic archive RD, PD, PPR, ID
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Preparation and issuance of working documentation to construction contractors
-
Analysis and reporting on statuses and terms of consideration
-
Preparation of reporting forms for retail areas
-
Reconciliation and agreement of the results of reports with customers
-
Writing queries and procedure diagrams for reporting
Selection / search and consistent building of relationships with potential foreign partners and clients (export of goods, works, services), analysis of the export market and competitive environment
Organization and conduct of international business missions (online and offline), organization of B2B meetings
Preparation of a business program for a business mission
Preparing and conducting preliminary negotiations with representatives of foreign companies, CCI, REC, MEC, Trade missions of the Russian Federation abroad
Business correspondence
Keeping records of meetings, negotiations, events,
control over the preparation of reports for customersNegotiation of multilateral treaties and coordination
performers involved in the integrationImplementation of control over the agreements reached with partners
Preparation of presentation materials for external contacts
Preparation of a package of documents on external relations
Organization of intensive market entry
(elaboration of step-by-step actions with reference to specific points
communication on your part or through our representation)Participation / attendance at internal and external meetings
Translation from / into foreign languages (English / Spanish / Polish) of analytical materials, contracts, letters, etc .; coordination
works on oral consecutive or simultaneous translation
Maintenance of cooperation with the highest authorities of foreign countries (interaction and negotiation)
Collection and analysis of relevant information ( preparation of reference, information and analytical data)
Preparation and approval of draft bilateral framework documents, program documents for cooperation with foreign countries
Preparation of theses on the eve of negotiations and speeches
Conducting international joint / parallel tests
and expert and analytical activities
-
Comprehensive international check of the counterparty | Due Diligence
-
Affiliation search
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Negative lists
-
Selection of companies (analysis and segmentation of key parameters)
-
Search for potential customers according to your criteria
-
Media reports (positive and negative messages about the company and management | opportunity to assess reputational risks)
-
Company vacancies
-
Intellectual Property | Trademarks and patents
-
Identification of risk factors (when checking the reliability of the counterparty, we will identify specific risk factors that need to be paid attention to, such as: the company was registered recently, has the minimum authorized size of the authorized capital, the company has unpaid debts, registration address, manager, telephone - massive, the company is included in the "negative" lists, frequent change of the head, etc. )